Requirements
- Handling of the packing process in the SAP system
- Standardisation of shipping processes at different locations in the SAP system
- Connection of scales and scanners
- Automated integration of the self-developed document dispatch application
- Provision of track & trace information for the end user
Project data
- Period: 10/2012 until 09/2013
- Mercoline solutions: M.PackingStation, M.TransportCommunicator, CS.EDI
- Connected CEP: TNT Express, Go!, DHL Express, DHL Paket, FedEx, World Courier
- Shipping volume: approx. 1,000 CEP parcels per week
"The application allows us to process all courier shipments directly in SAP. This enabled us to achieve a high level of data integrity while reducing manual process steps." Harald Koitzsch, Business Project Manager Boehringer Ingelheim Pharma GmbH & Co. KG, Logistics and Fleet Management
Benefit
- Standardisation of processes across locations
- Reduction of process complexity by increasing the degree of automation
- Increase compliance in parcel shipping by eliminating media discontinuities
- Uniform shipping process across all transport service providers and locations
- Increased flexibility in the selection of CEP and their service types
- Increased transparency due to automated processing of track & trace information
Solution details
- Implementation of the Mercoline solutions M.PackingStation and M.TransportCommunicator
- Creation of SAP handling units with M.PackingStation
- Transfer of shipment data directly from SAP documents
- Generation of CEP labels and initiation of follow-up processes
- Setting up SAP freight cost accounting
- Freight cost determination using the FedEx web interface
- Setting up the communication links to the CEP by means of the Mercoline EDI services (CS.EDI)
- Retrieval of track & trace messages on the status of shipments several times a day
- Dispatch status directly visible in the SAP system via the origin document
About Boehringer Ingelheim
Sector: Independent, researching and manufacturing family-owned pharmaceutical company
Employees: Over 51,000 employees
Turnover: 19 billion EUR (2019)