Then you can choose from one of the following areas and go directly to our specialists in the respective specialist area and find a quick solution to the problem.
Add-on support
You have questions about
- M.TransportCommunicator
- M.PackingStation
- M.ShippingRates
- M.SecureTrade solution (Sanctioned Party List Screening, Export Control, Entry Certificate, VAT Number Check, ATLAS customs services, Preference Processes)
EDI support
You have questions about
- Data transmission/communication
- Partner connection
- Format conversion/mapping
- Verification of the processing like ATLAS-ABD
Fault messages
Messages from external service providers:
- Customs: ATLAS disturbances
- BZSt.: Faults UStIdNr.-confirmation (DE)
- VIES: Faults VAT number confirmation (EU)